Everycom EC-58 58mm Direct Thermal Printer User Manual

1. Taw qhia

This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Everycom EC-58 58mm Direct Thermal Printer. Please read this manual thoroughly before using the printer to ensure proper function and longevity of the device. Keep this manual for future reference.

2. Khoom Tshajview

The Everycom EC-58 is a compact and efficient 58mm direct thermal receipt printer designed for various applications. It offers high-speed printing and supports both 1D and 2D barcode printing. The printer features a USB interface and integrates with cash drawers.

Cov yam ntxwv tseem ceeb:

• 58mm receipt printing capability.
• High-speed printing at 90 mm/second.
• Supports 1D and 2D barcode printing.
• USB interface for connectivity.
• Cash drawer integration support.
• Compatible with Epson ESC/POS print instruction mode.
• Supports Windows XP / 7 / 8 / 10, Linux, and Android operating systems (SDK integration required for Android).

Cov ntsiab lus pob:

Thaum qhib lub thawv, xyuas kom tseeb tias txhua yam khoom teev hauv qab no muaj:

• 1 x Everycom EC-58 Thermal Printer
• 1 x Sample Roll Paper
• 1 x CD-ROM with Drivers
• 1 x User Manual
• 1 x USB Cable
• 1 x Fais fab Cable
• 1 x Paper Bering (Spindle)

3. Teeb tsa

3.1 Txuas lub tshuab luam ntawv

1. Txuas fais fab Cable: Insert the power cable into the power port at the rear of the printer and plug the other end into a suitable power outlet.
2. Txuas USB Cable: Connect the square end of the USB cable to the USB port at the rear of the printer and the rectangular end to an available USB port on your computer.
3. Connect Cash Drawer (Optional): If using a cash drawer, connect its cable to the cash drawer port at the rear of the printer.

3.2 Chaw thau khoom Thermal Paper

1. Qhib Qhov Cover: Press the cover open button or lift the cover release lever to open the printer's top cover.
2. Insert Paper Roll: Place the 58mm thermal paper roll into the paper compartment with the printing surface facing upwards. Ensure the roll is seated correctly on the paper spindle.
3. Kaw qhov Cover: Pull a small amount of paper out past the cutter and close the top cover firmly until it latches.

3.3 Kev teeb tsa tsav tsheb

For Windows and Linux operating systems, install the printer drivers from the provided CD-ROM or download them from the official Everycom website. For Android, an SDK needs to be integrated into your application for printer functionality.

4. Cov lus qhia ua haujlwm

4.1 Hwj chim Rau/Tawm

To power on the printer, ensure it is connected to a power source and press the power button located on the front panel. To power off, press the power button again.

4.2 Printing a Receipt

Once the printer is connected and drivers are installed, you can print receipts from your compatible software application. The printer will automatically feed and cut the paper after each print job, based on your software settings.

4.3 Self-Test Print

To perform a self-test, ensure the printer is off and paper is loaded. Hold down the FEED button while turning on the printer. Release the FEED button once the printer starts printing. This will print a configuration page, confirming basic printer functionality.

5. Kev tu

5.1 Ntxuav lub tshuab luam ntawv taub hau

Regular cleaning of the thermal print head ensures optimal print quality and extends the printer's lifespan. Use a soft cloth dampened with isopropyl alcohol to gently wipe the print head. Ensure the printer is powered off and cooled down before cleaning.

5.2 Hloov Daim Ntawv Yob

When the paper roll is depleted or a red line appears on the printout, it indicates low paper. Follow the steps in Section 3.2 to replace the paper roll.

6. Kev daws teeb meem

This section addresses common issues you might encounter with your Everycom EC-58 printer.

6.1 Tsis muaj zog

• Saib xyuas Cable: Xyuas kom lub hwj chim cable txuas ruaj ntseg rau ob lub tshuab luam ntawv thiab lub qhov hluav taws xob.
• Verify Power Outlet: Sim lub qhov hluav taws xob nrog lwm lub cuab yeej kom paub tseeb tias nws ua haujlwm tau.

6.2 No Printing / Blank Output

• Check Paper Roll: Ensure the thermal paper is loaded correctly and the printing surface is facing the print head.
• Installation tsav tsheb: Verify that the printer drivers are correctly installed on your computer.
• Kev sib txuas: Confirm the USB cable is securely connected to both the printer and the computer.
• Printer Status: Check the printer's status indicator lights for any error messages.

6.3 Kev luam ntawv tsis zoo

• Ntxuav Lub Taub Hau: Refer to Section 5.1 for instructions on cleaning the print head.
• Ntawv Zoo: Ensure you are using high-quality thermal paper.

6.4 Driver Not Responding / Printer Stopped Working

• Restart Devices: Power off both the printer and your computer, then restart them.
• Reinstall Drivers: If the issue persists, try uninstalling and reinstalling the printer drivers.
• Xyuas USB Port: Try connecting the printer to a different USB port on your computer.

7. Cov lus qhia tshwj xeeb

8. Warranty Information

The Everycom EC-58 Thermal Printer comes with a 1-year all-India warranty from the date of purchase. This warranty covers manufacturing defects and malfunctions under normal use. Please retain your purchase receipt for warranty claims. For detailed warranty terms and conditions, refer to the warranty card included in the package or contact customer support.

9. Cov neeg siv khoom txhawb nqa

For any technical assistance, troubleshooting, or warranty inquiries, please contact Everycom Customer Service.

• Tus nab npawb hu dawb: 1800 121 4480 ib
• Lub Sijhawm Ua Haujlwm: Monday - Saturday, 10:00 AM - 6:30 PM (Except on Public Holidays)