Retevis RB21

Retevis RB21 4G LTE Network Radio User Manual

Qauv: RB21

1. Taw qhia

1.1 Product Overview

The Retevis RB21 is a versatile 4G LTE network radio designed for extensive communication. It combines the functionality of a walkie-talkie with essential smartphone features, offering unlimited communication range across 2G/3G/4G networks. This device is suitable for various professional and outdoor activities, ensuring reliable connectivity.

1.2 Cov yam ntxwv tseem ceeb

  • Unlimited Range Communication: Utilizes 2G/3G/4G networks for nationwide coverage.
  • Kev them nyiaj yug SIM Card: Compatible with major network operators (Vodafone, T-Mobile, Telefonica, O2, e-Plus).
  • Wi-Fi & Bluetooth txuas: Allows communication via Wi-Fi without a SIM card, and supports Bluetooth accessories.
  • GPS Positioning: Integrated GPS function for location tracking and navigation.
  • Zello Application Support: Facilitates communication with companions using Zello and similar PTT applications.
  • Nco & Cia: Equipped with 1GB RAM and 8GB internal storage.
  • Zaub: Features a 2.4-inch touchscreen for easy navigation.
  • Durability: IP54 water and dust resistance for robust performance in various environments.
  • Lub roj teeb ntev ntev: Powered by a 2800mAh rechargeable Li-ion battery with USB charging.
Retevis RB21 network radio displaying a list of its multiple features including nationwide call, GPS tracking, 2G/3G/4G, Bluetooth, Wi-Fi, 1GB+8GB memory, Zello support, 2800mAh battery, 2.4-inch screen, and IP54 waterproof rating.

This image highlights the comprehensive features of the Retevis RB21, such as its ability for nationwide calls, GPS tracking, multi-network support (2G/3G/4G), wireless connectivity (Bluetooth, Wi-Fi), ample memory (1GB RAM + 8GB storage), Zello application compatibility, a powerful 2800mAh battery, a clear 2.4-inch screen, and IP54 water resistance.

2. Cov ntsiab lus ntawm pob

Thov kos lub thawv rau cov khoom hauv qab no:

  • Retevis RB21 Network Radio Unit
  • Roj teeb Li-ion uas rov them tau dua (2800mAh)
  • USB Charging Cable
  • Lub hwj chim Adapter (yog suav nrog)
  • Siv tawv Clip
  • Cov neeg siv phau ntawv
Ntau views of the Retevis RB21 network radio, showing the front with its screen and keypad, the top with ports, the side with PTT button, and the back with a belt clip attachment.

This image provides a detailed look at the Retevis RB21 device from various angles, illustrating its physical components including the screen, keypad, side buttons, charging port, and the detachable belt clip, which are typically included in the package.

3. Teeb Qhia

3.1 Txhim kho SIM Card thiab roj teeb

  1. Tshem tawm Cov Khaub Ncaws Rov Qab: Gently pry open the back cover of the device.
  2. Ntxig SIM Card: Locate the SIM card slot. Insert your single SIM card into the designated slot with the gold contacts facing down, ensuring it is properly seated.
  3. Ntxig roj teeb: Place the 2800mAh Li-ion battery into the battery compartment, aligning the contacts.
  4. Hloov Rov Qab Cover: Securely attach the back cover until it clicks into place.

3.2 Kev them nyiaj yug ntaus ntawv

  1. Txuas lub USB them cable rau lub cuab yeej lub chaw nres nkoj them.
  2. Connect the other end of the USB cable to a power adapter or a computer's USB port.
  3. The charging indicator will illuminate. Allow the device to charge fully before first use.
Kaw-up view of the Retevis RB21 network radio's screen displaying its main menu with icons for Group, Private, Voice Record, Dispatch Center, Settings, and Shared Location.

This image shows the Retevis RB21 powered on, displaying its user interface. This is relevant for the setup section as it indicates the device is ready for initial configuration after battery and SIM installation.

4. Cov lus qhia ua haujlwm

4.1 Fais fab / Off

To power on the device, press and hold the Power button until the screen illuminates. To power off, press and hold the Power button, then select 'Power Off' from the options.

4.2 Basic Communication (PTT)

The Retevis RB21 functions as a Push-To-Talk (PTT) device. Once configured with a network or Wi-Fi connection and a compatible application like Zello:

  1. Select your desired contact or group from the main menu.
  2. Press and hold the dedicated PTT button on the side of the device to transmit your voice.
  3. Release the PTT button to listen for incoming messages.

4.3 Using Zello and GPS Features

The device supports the Zello application for instant communication. The integrated GPS function allows for location tracking and sharing, which can be utilized within compatible applications for enhanced coordination.

Two Retevis RB21 network radios positioned on a road with a large white truck in the background, illustrating communication capabilities with GPS and 4G signal for transportation teams.

This image demonstrates the Retevis RB21's utility for communication in mobile environments, such as logistics or transportation, highlighting its GPS and 4G capabilities for maintaining contact with teams anytime, anywhere.

5. Kev tu

5.1 Kev ntxuav

Regularly clean the device with a soft, dry cloth. Avoid using harsh chemicals or abrasive cleaners. For stubborn dirt, a slightly damp cloth can be used, ensuring no moisture enters ports or openings.

5.2 Kev tiv thaiv dej thiab plua plav

The Retevis RB21 has an IP54 rating, meaning it is protected against dust ingress and splashing water from any direction. While it offers good protection, it is not fully waterproof. Avoid submerging the device in water or exposing it to heavy rain.

A Retevis RB21 network radio split visually, with one half covered in dust and the other half splashed with water, illustrating its IP54 dust and splash resistance.

This image visually represents the IP54 rating of the Retevis RB21, showing its resilience against dust and water splashes, which is important for understanding its maintenance and usage in challenging environments.

6. Kev daws teeb meem

6.1 Cov teeb meem thiab kev daws teeb meem

Device tsis powering rau:
Ensure the battery is correctly installed and fully charged. Connect the device to a charger to confirm if it's a battery issue.
Tsis muaj teeb liab network:
Check if the SIM card is properly inserted and activated. Verify that you are within a 2G/3G/4G network coverage area. If using Wi-Fi, ensure the Wi-Fi network is active and you have the correct password.
Cannot transmit or receive messages:
Confirm that your device is connected to the internet (via SIM data or Wi-Fi). Ensure the Zello or other PTT application is running and you are logged in. Check your selected contact or group for communication.
GPS tsis ua haujlwm:
Ensure GPS is enabled in the device settings. Move to an open area with a clear view ntawm lub ntuj kom zoo dua satellite txais.

7. Kev qhia tshwj xeeb

FeatureSpecification
Qauv nab npawbRB21
Kev Ua HaujlwmHauv 7.1
RAM1 GB ua
Cia Muaj Peev Xwm8 GB ua
Qhov Loj2.4 Nws
Zaub daws teeb meem320 x 240
Cellular Technology4G (2G, 3G, 4G, LTE)
Wireless TechnologyGSM, LTE, UMTS
Wireless Carrier SupportO2, T-Mobile, Vodafone
GPS Ua HaujlwmYog lawm
Kev ntsuas dej tsis kamIP54 (Tsis muaj dej)
Roj teeb muaj peev xwm2800 mAh Lithium-ion roj teeb
Yam Nyhav60 Nws
Qhov ntev6 x 2.1 x 13.5 cm
Compatible DevicesRetevis RB21 devices, PoC devices on the same network, Bluetooth devices, Wi-Fi networks

8. Warranty thiab Support

8.1 Warranty Information

Retevis offers a 2-year warranty for the radio body and a 1-year warranty for accessories. Additionally, a 30-day no-reason return policy is provided. Beyond the warranty period, maintenance services are available, with buyers responsible for associated costs.

8.2 Kev Pabcuam Cov Neeg Siv Khoom

For any inquiries or support needs, please contact Retevis customer service via Amazon. Responses are typically provided within 12 hours.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.