Apps Wave App Cov neeg siv phau ntawv

Wave App
Cov neeg siv phau ntawv qhia

Yuav Qhia Koj Pab Pawg Siv Wave App li cas

Lub Wave app tso cai rau koj pab neeg coj advantage ntawm ntau cov nta sib txuas lus thiab sib koom tes los ntawm txhua qhov chaw, txhua lub sijhawm ntawm txhua lub cuab yeej.

• Kev sib tham ib leeg thiab pab pawg sib tham (cov cuab yeej IM dawb)
• High quality point-to-point audio and video hu (Free softphone)
• Instant video lub rooj sib tham thiab teem caij sib ntsib
• Kev sib tiv tauj ntau txheej, LDAP kev tiv tauj thiab tus kheej kev tiv tauj
• Integrate CRM, WhatsApp, Google Drive, thiab ntau add-ins
• Muaj rau desktop, web, Android, thiab iOS
  Kawm ntxiv

Ceev Pib Wave

1. Koj tuaj yeem nkag mus rau UCM Web UI thiab mus rau Wave Client tab nplooj ntawv ntawm nplooj ntawv txuas ntxiv kho rau view cov ntaub ntawv ntawm Wave app.
   

   Qhib Wave	Daim teb no yog siv los teeb tsa seb puas tso cai rau qhov txuas ntxiv no nkag mus rau Wave daim ntawv thov.
   Wave Welcome Email	Cov neeg siv tuaj yeem xa Wave txais tos email sai rau lub thawv ntawv txuas ntxiv no kom tus tswv txuas ntxiv tuaj yeem pib siv Wave sai sai.
   Wave Permission Settings	Daim teb no yog siv los teeb tsa kev tso cai ua haujlwm hauv Wave daim ntawv thov rau qhov txuas ntxiv no, xws li kev hu xov tooj, sib tham, sib tham, encrypted tham, ntxiv-hauv installation, thiab lwm yam.
   Web Cov neeg siv khoom	Cov neeg siv tuaj yeem qhib Wave Web tus neeg siv ncaj qha los ntawm qhov browser yam tsis muaj kev teeb tsa. ● Hauv Chaw Ua Haujlwm, thov mus saib: daim teb no qhia txog Wave Web tus neeg siv nkag qhov chaw nyob los ntawm lub network sab hauv. ● Tawm ntawm Chaw Ua Haujlwm, thov mus saib: Daim teb no qhia txog qhov chaw nyob deb ntawm kev pabcuam tom qab UCMRC txoj kev npaj tau qhib lawm. Cov neeg siv tuaj yeem qhib Wave Web tus neeg siv khoom los ntawm ib puag ncig network sab nraud. Cov neeg siv tuaj yeem luam qhov txuas sai sai rau cov tswv cuab hauv pab pawg.
   PC Client/Mobile Client	Qhov chaw nyob ntawm rub tawm Wave Desktop / Mobile daim ntawv thov. Cov neeg siv tuaj yeem luam qhov txuas sai sai rau cov tswv cuab hauv pab pawg.

2. Koj tuaj yeem nkag rau hauv Wave Web tus neeg siv khoom ncaj qha, lossis rub tawm Wave cov neeg siv khoom rau kev nkag mus.
   Sau ntawv

Yog tias UCM tau qhib UCMRC txoj kev npaj, cov neeg siv tuaj yeem nkag rau hauv Wave app nrog UCMRC qhov chaw nyob (xxx.a.gdms.cloud). Yog tias tsis yog, cov neeg siv tuaj yeem siv qhov chaw nyob IP sab hauv rau kev nkag mus.
Thaum nkag rau hauv Wave app, cov neeg siv yuav tsum siv tus lej txuas ntxiv thiab Wave User Password (tsis yog SIP Authentication Password). Koj tuaj yeem teeb nws ntawm Extensions -> Basic Settings -> User / Wave Password.
Caw koj pab neeg siv Wave
Koj tuaj yeem ua raws cov kauj ruam hauv qab no kom qhia rau koj cov neeg koom tes kom pib siv Wave app.

1. Koj tuaj yeem mus rau Extension module ntawm lub Web UI ntawm koj UCM63xx thiab xa Wave txais tos email rau koj pab neeg los caw lawv siv Wave app.
2. Koj cov neeg koom tes yuav tau txais email raws li lub screenshot qhia hauv qab no: (Koj tuaj yeem mus rau Chaw-> Email Chaw-> Email Templates los hloov cov ntsiab lus.)
3. Koj pab neeg tuaj yeem nkag mus rau hauv cov ntawv pov thawj uas tau muab los ntawm Wave Web tus neeg siv qhov chaw nyob, lossis rub tawm Wave app rau tus ID nkag mus.

Reset User/Wave Password
Yog hais tias tus tswv extension tsis nco qab Wave tus ID nkag mus password, tus neeg siv tuaj yeem nkag mus rau hauv Web UI ntawm UCM63xx thiab rov pib dua Tus Neeg Siv / Wave Password.

Tswj cov cai rau cov neeg siv Wave
Qhib / Disable Wave
Koj tuaj yeem nkag rau hauv Web UI ntawm UCM63xx, nkag mus rau Wave Client tab ntawm nplooj ntawv txuas ntxiv kho kom pab / cuam tshuam cov cai txawm tias nws tso cai rau cov neeg siv siv Wave app rau kev nkag mus. Kev teeb tsa lub neej ntawd yog "Enabled".

Teem Wave Functional Privileges
Koj tuaj yeem teeb tsa Wave txoj cai ua haujlwm rau qhov txuas ntxiv no. Yog tias qhov txuas ntxiv siv rau hauv lub tsev so, thiab tsis xav tau lub rooj sib tham ua haujlwm, koj tuaj yeem ua raws li cov kauj ruam hauv qab no kom tshem tawm cov cai ntawm lub rooj sib tham:

1. Koj tuaj yeem tsim ntau "User Portal/Wave Privileges", thiab muab ib qho ntawm lawv rau qhov txuas ntxiv. Txhua txoj cai yuav raug tso cai rau tus neeg siv Wave los ntawm lub neej ntawd.
2. Koj tuaj yeem mus rau Kev Tswj Xyuas Tus Neeg Siv -> Tus Neeg Siv Portal / Wave Txoj Cai Ntxiv lossis hloov cov cai.

Teem Txoj Cai rau View Tiv tauj
Tus neeg siv tuaj yeem teeb tsa cov cai tshwj xeeb uas tsis yog lub neej ntawd (Tag nrho cov neeg sib cuag, Lub Chaw Haujlwm, thiab cov chaw sib tham hauv sub). Cov cai tshwj xeeb no tso cai rau txoj hauv kev yooj yim dua los tso cai rau kev sib cuag view tag nrho lossis tshwj xeeb kev sib cuag los ntawm lwm lub tuam tsev.

1. Cov neeg siv tuaj yeem teeb tsa txoj cai hu rau ntawm nplooj ntawv txuas ntxiv kho kom raug:Ib yam li Department Contact Privileges: Daim teb no yog siv los xyuas seb cov cai ntawm kev sib cuag puas zoo ib yam li cov cai ntawm lub tuam tsev.
   Yog tias cov cai zoo ib yam, “Hu cuag View Txoj cai "tsis tuaj yeem teem caij.
   Hu rau View Txoj Cai: Daim teb no yog siv los teeb tsa view muaj cai rau kev sib cuag.
   Sync Hu rau: Daim teb no yog siv los teeb tsa seb puas yuav tso saib qhov txuas ntxiv no hauv Cov Hu Xov Tooj ntawm Wave app. Yog tias qhov kev xaiv no tsis raug txheeb xyuas, qhov txuas ntxiv no yuav tsis tshwm sim hauv Cov Neeg Mob Module ntawm Wave app.
2. UCM tus thawj coj tuaj yeem ntxiv lossis kho qhov Kev Tswj Xyuas Kev Ruaj Ntseg ntawm Cov Neeg Tiv Thaiv -> Kev Tswj Xyuas Cai nyob hauv UCM web UI, muaj 2 txoj cai qub:
   Pom tau rau txhua tus neeg sib cuag.
   Tsuas yog tus neeg hu xov tooj lub tuam tsev thiab cov chaw ua haujlwm sib tham tau pom.

Muab Extension siv rau tus neeg teb xov tooj vaj huam sib luag
UCM txhawb nqa qhov sib ntxiv thiab teeb tsa ntawm lub console hu, uas tuaj yeem paub txog ib lossis ntau qhov txuas ntxiv raws li cov thawj coj los tswj PBX cov haujlwm, xws li kev txuas ntxiv, hu xov tooj rau cov xwm txheej, hu xov tooj, saib xyuas, hu xov tooj, thiab lwm yam.

1. Hu rau console tuaj yeem teeb tsa los ntawm Hu Xov Tooj.Nyem qhov "Ntxiv" khawm ntxiv rau hu console. Thov xa mus rau cov hauv qab no rau cov lus piav qhia ntawm cov khoom teeb tsa tshwj xeeb ntawm Pawg Neeg Ua Haujlwm:
   

   Lub npe	Lub npe Operator panel.
   Tus thawj tswj hwm	Tus neeg teb xov tooj ntawm lub console tuaj yeem xaiv cov extensions, extensions, thiab departments. Rau cov xaiv extension pawg thiab departments, txuas ntxiv txuas ntxiv yuav cia li ua tus thawj coj.
   Tswj Module
   Txuas ntxiv	Cov kev xaiv txuas ntxiv yuav raug saib xyuas los ntawm tus thawj tswj hwm, thiab koj tuaj yeem xaiv qhov txuas ntxiv, pab pawg txuas ntxiv, thiab chav haujlwm. Rau cov pab pawg txuas ntxiv thiab cov chaw ua haujlwm, cov kev txuas ntxiv txuas ntxiv yuav raug saib xyuas los ntawm tus thawj tswj hwm.
   Ring Pawg	Pawg Ring uas tau txheeb xyuas yuav raug saib xyuas los ntawm tus thawj coj. Xaiv "Tag nrho", tag nrho cov Nplhaib Pawg thiab cov kev hloov tshiab tom ntej yuav yog cia li saib xyuas los ntawm tus thawj tswj hwm.
   Pawg Xov Xwm	Cov npe hu rau Queue yuav raug saib xyuas los ntawm tus thawj coj. Xaiv "Tag nrho", tag nrho cov npe hu thiab cov kev hloov tshiab tom ntej yuav yog cia li saib xyuas los ntawm tus thawj tswj hwm.
   Hu rau Queue	Cov npe hu rau Queue yuav raug saib xyuas los ntawm tus thawj coj. Xaiv "Tag nrho", tag nrho cov npe hu thiab cov kev hloov tshiab tom ntej yuav yog cia li saib xyuas los ntawm tus thawj tswj hwm.
   Chaw nres tsheb	Qhov chaw nres tsheb uas tau txheeb xyuas yuav raug saib xyuas los ntawm tus thawj coj. Xaiv "Tag nrho", txhua qhov chaw nres tsheb thiab qhov hloov tshiab tom ntej yuav raug saib xyuas los ntawm tus thawj tswj hwm.

2. Tom qab tus neeg siv txuas ntxiv nrog kev tso cai nkag mus rau Wave app, Wave app qhia cov ntaub ntawv xwm txheej ntawm qhov txuas ntxiv, pab pawg hu nkauj, lub suab xa ntawv, hu rau kab thiab chaw nres tsheb tswj los ntawm qhov txuas ntxiv tam sim no.

Configure Monitor

Cov yam ntxwv no tso cai rau tus neeg siv los muab cov yeeb yaj kiab pub ntawm cov cuab yeej saib xyuas uas nws tau tso cai rau cov neeg siv. Cov khoom siv thiab kev tso cai no yog tswj hwm los ntawm UCM. Txhawm rau paub yuav ua li cas teeb tsa cov cuab yeej no ntawm UCM sab, thov saib cov lus qhia hauv qab no:
UCM63XX Device Management Guide Nkag mus rau lub koob yees duab pub siv Wave app:

Yog tias qhov txuas ntxiv tau ntxiv rau "Cov Tswv Cuab Tso Cai", ces tus neeg siv yuav tuaj yeem pom lub koob yees duab ntawm daim ntawv.
Nyem rau view video pub. Thov xa mus rau lub screenshot hauv qab no:

Unified Deployment rau Extensions

Siv Wave Cov Neeg Siv Khoom hauv Batches rau Pab Pawg
Admin tuaj yeem xa Wave Desktop cov neeg siv khoom hauv cov khoom lag luam rau cov neeg ua haujlwm hauv computers thiab teeb tsa cov kev txwv los pab cov neeg ua haujlwm kom siv cov neeg siv Wave Desktop sai thoob plaws hauv kev lag luam.
Siv cov cuab yeej Microsoft Intune ua ib qho piv txwvample piav qhia yuav ua li cas xa Wave Desktop cov neeg siv khoom hauv cov khoom siv ntawm Windows thiab MAC OS.
Yuav Ua Li Cas Deploy Wave Desktop Cov Neeg Siv Khoom hauv Batches - Tus Neeg Siv Qhia
Pre-install Wave Add-ins rau cov neeg siv txuas ntxiv
Cov neeg siv tuaj yeem txhim kho Wave ntxiv-ins ntawm UCM Web UI rau txhua tus neeg siv txuas ntxiv lossis qee cov neeg siv txuas ntxiv tshwj xeeb. Rau example, cov neeg siv tuaj yeem ua ntej nruab Google Drive ntxiv-hauv rau txhua tus neeg siv txuas ntxiv cov neeg siv khoom.
Ua ntej siv cov yam ntxwv no, UCMRC txoj kev npaj tam sim no ntawm UCM cov cuab yeej xav tau kom tau txais kev tso cai thib peb ntxiv. Tag nrho cov phiaj xwm them nyiaj muaj cov kev tso cai thib peb ntxiv.
Pre-install Wave Add-ins ntawm UCM63xx -User Guide

1. Nkag mus rau hauv Web UI ntawm UCM63xx ntaus ntawv ua tus thawj coj.
2. Mus rau Maintenance → User Management → User Portal/Wave Privileges page, thaum tus neeg siv sim ntxiv kev tso cai lossis hloov kev tso cai, tus neeg siv tuaj yeem xaiv qhov pre-install add-ins. Thov xa mus rau lub screenshot hauv qab no:
3. Thaum tus neeg siv txuas ntxiv nkag mus rau Wave Desktop daim ntawv thov, nws yuav cia li nruab qhov teeb tsa ntxiv-ins thiab nkag mus nrog cov kev txwv tsis pub dhau.

Tsim Kev Pabcuam Yooj Yim

Tsim Kev Tiv Thaiv Ntau Qib
Koj ua tau view ntau theem kev lag luam sib cuag hauv Wave tus neeg siv khoom. Koj tuaj yeem tsim ntau qib kev sib cuag ntawm lub Web UI ntawm UCM63xx.

1. Nyob ntawm Web UI ntawm koj UCM63xx, koj tuaj yeem mus rau Cov Chaw Tiv Thaiv -> Lub Tsev Haujlwm Saib Xyuas Kev Tswj Xyuas los tsim cov qauv ntau qib. Nyem rau tsim sub department.
   Nyem rau ntxiv tus tswv cuab rau lub department.
   Nyem rau hloov kho department.
   Koj tseem tuaj yeem hloov kho cov ntaub ntawv tiv tauj thiab chaw haujlwm hauv Kev Tiv Thaiv -> Kev Tswj Xyuas Kev Tiv Thaiv
2. Koj ua tau view Cov neeg sib cuag los ntawm Wave app:

Tsim Lub Rooj Sib Tham Pej Xeem

Koj tuaj yeem tsim Lub Rooj Sib Tham Pej Xeem kom cov neeg siv txuas ntxiv tuaj yeem siv chav sib tham sai sai tom qab nkag mus rau Wave app.

1. Cov chav sib tham multimedia tuaj yeem nkag mus rau hauv qab Web GUI-> Hu Features-> Multimedia Rooj Sib Tham. Hauv nplooj ntawv no, cov neeg siv tuaj yeem tsim, kho, view, caw, tswj cov neeg tuaj koom, thiab tshem tawm chav sib tham multimedia. Cov chav sib tham multimedia xwm txheej thiab cov rooj sib tham hu xov tooj kaw (yog tias kaw cia) yuav tshwm sim hauv qhov no web paj aj.
2. Nyem rau ntawm "+ Ntxiv" los tsim chav sib tham tshiab. Cov neeg siv yuav raug ceeb toom kom teeb tsa cov kev xaiv hauv qab no rau chav sib tham suab:
   

   Txuas ntxiv	Tus naj npawb hu mus cuag chav sib tham.
   Lub Rooj Sib Tham	Kuv Lub Rooj Sib Tham Lub Npe
   Muaj cai	Kuv Thov xaiv qhov tso cai rau kev hu tawm.
   Tso cai caw neeg siv	Yog enabled. cov neeg tuaj koom yuav tuaj yeem caw lwm tus tuaj koom lub rooj sib tham los ntawm nias kuv ntawm lawv cov keypad lossis los ntawm txhaj rau Cov Neeg Koom Tes -> Caw xaiv ntawm Wave hauv qab bar.
   Tso cai rau Override Feem ntau Mute	Kuv tso cai rau Override Host Mute
   Nws Pib Sau	Lub rooj sib tham suab thiab yees duab tuaj yeem raug kaw. Cov ntaub ntawv kaw tseg no tuaj yeem nrhiav tau nyob rau hauv Lub Rooj Sib Tham Cov Ntaub Ntawv lossis Lub Rooj Sib Tham Video Recordings Page. •Record Audio: Sau tsuas yog lub rooj sib tham Suab. • Sau video: Sau lub rooj sib tham lub suab thiab tag nrho cov video pub. Thaum muaj qhov sib koom ua ke (kev tshuaj ntsuam sib koom / sib koom whiteboard / cov ntaub ntawv sib koom) lossis ua kom pom tseeb, tsuas yog lub vijtsam sib koom lossis tsom xam tau kaw, thiab thaum ob qho tib si tam sim no. qhov kev tshuaj ntsuam sib koom yuav b kaw. •Sau video (Focus Mode): Sau lub vijtsam tsom xam thiab txhua lub suab ntawm lub rooj sib tham. Thaum muaj ib qhov chaw sib koom nyob rau hauv lub rooj sib tham. tsuas yog qhov kev tshuaj ntsuam uas tau muab sau tseg.

3. Ntawm Wave app, tus neeg siv tuaj yeem nyem nkag mus rau Chav Rooj Sib Tham Ncaj Ncees, lossis teem sijhawm lub rooj sib tham:

Tsim Kev Sib Tham Hauv Tsev

Tom qab tsim ob peb chav sib tham nyob rau hauv koj tus account lag luam, cov neeg siv txuas ntxiv tuaj yeem ua tau view cov xwm txheej ntawm cov chav sib tham hauv tsev los ntawm Wave app thiab teem sijhawm cov rooj sib tham.

1. Txhawm rau siv qhov tshwj xeeb no, thov mus rau qhov chaw Web GUI → Lwm Cov Nta → Lub Rooj Sib Tham Hauv Tsev.
2. Ntxiv cov chaw nyob ntawm cov tsev ua haujlwm rau Chaw Tswj Xyuas Chaw nyob los ntawm nyem rau ntawm Ntxiv khawm.
3. Koj tuaj yeem ntxiv cov khoom siv uas siv hauv cov rooj sib tham rau Cov Khoom Siv.
4. Koj tuaj yeem ntxiv cov chav sib tham mus rau Chav Tswj Xyuas.
5. Cov neeg siv tau view lub rooj sib tham nyob rau ntawm qhov chaw raws li txoj cai los ntawm Wave app, thiab teem sijhawm lub rooj sib tham hauv tsev sai.

Enterprise UI Customization

UCM yuav tsum tau txuas mus rau GDMS, yog li cov phiaj xwm Basic pob rau RemoteConnect yuav raug muab rau nws pib nrog.
Hauv UCM Web UI, cov neeg siv tuaj yeem hloov kho lub tuam txhab npe thiab xaiv cov duab hauv zos file raws li lub logo tshiab. Lub tuam txhab npe ua haujlwm ntawm cov ntawv sau nrog lub tuam txhab lub logo, thiab cov duab muaj ntau hom thiab ntau thiab tsawg raws li lub logo txoj haujlwm, uas yog LOGO1 80 * 80px, LOGO2 256 * 256px, LOGO3 64 * 64px (tsuas yog "ico" hom tau txais kev txhawb nqa), cov logos no yuav raug tso tawm ntawm "UCM tswj platform / nkag mus", "Reset Password", "Email Template",
“Wave_PC”, “Wave Login”, “Browser Label”, “Guide Page” interface ua ntejview.
Thaum ua tiav, tus thawj coj tuaj yeem nkag mus rau UCM kev tswj hwm platform thiab kho Wave LOGO, thov mus saib UCM RemoteConnect tus neeg siv phau ntawv qhia kom paub meej:
UCM RemoteConnect User Guide
Tom qab customizing lub logo, tag nrho cov Logos ntawm lub Wave nplooj yog tso tawm raws li customized Logos.

IM Chaw

Hauv qhov System Settings IM Settings, cov neeg siv yuav pom cov kev xaiv hauv qab no:
Nyeem Ntawv Txais: Yog tias qhov kev xaiv no raug kuaj xyuas, Wave app yuav qhia tias seb lwm tus neeg puas tau nyeem cov lus. (Tsuas yog rau P2P tham)
Xov Xwm Tshiab Email Ceeb Toom: Yog tias tus neeg siv txuas ntxiv tsis tau nkag mus rau Wave app rau ntau dua 7 hnub, email ceeb toom yuav raug xa tom qab tau txais cov lus tshiab.
Tham ntau tshaj File Loj (MB): Cov neeg siv tuaj yeem sau rau hauv ib leeg file qhov txwv loj uas tuaj yeem xa hauv Wave tham.

IM Data Cleaning

Cov thawj coj muaj peev xwm ntxuav tau cov ntaub ntawv Instance lus tsim thaum sib tham sib tham siv Wave web thiab txhawm rau ua qhov ntawd, thov mus rau UCM630x web interface thiab mus rau hauv Maintenance System Cleanup/Reset Cleaner.
Nws tuaj yeem ua tau manually raws li Manual Cleaning raws li qhia hauv qab no:

Xwb, nws tuaj yeem ua tiav los ntawm kev teeb tsa IM Cov Ntaub Ntawv Cov Ntaub Ntawv raws li qhia hauv qab no:

Huab IM

Huab IM tso cai rau koj los sync-ua ke UCM6300 series cov khoom siv hauv txhua qhov chaw, ua kom cov lag luam tsim ib lub network uas tuaj yeem siv tau thoob plaws txhua qhov chaw thiab nkag mus nyob deb.
Nrog Cloud IM, koj pab pawg tuaj yeem sib txuas lus thoob plaws UCMs nrog kev hu xov tooj sib koom ua ke, rooj sib tham, kev sib cuag, teem sijhawm, pab pawg sib tham thiab ntau dua.
Koj tuaj yeem mus rau Qhov Chaw Chaw -> IM Chaw -> Huab IM Kev Pabcuam txhawm rau pab kom huab IM.
Cloud IM Server – Admin Guide

Kawm ntxiv:
UCM RemoteConnect - Phau Ntawv Qhia
UCM630x Series - Tus neeg siv phau ntawv
Wave APP - Tus neeg siv phau ntawv qhia
Ntau cov lus qhia siv